Last updated: August 12, 2025

This Privacy Policy explains how XGrid (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or shop from xgrid.in. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways:

Information you provide directly:

• Name, email, phone number, billing and shipping address when placing an order.

• Payment details (processed securely via our payment partners; we do not store card details).

• Messages or inquiries you send us via email or the contact form.

Information collected automatically:

• Device and browser details, IP address, and pages visited on our website (via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Communicate with you about your order or account.

• Improve our website and customer experience.

• Send marketing emails (only if you opt-in).

• Prevent fraudulent transactions and ensure security.

3. Sharing of Information

We do not sell your personal information.
We may share it with:

• Service providers (such as payment processors, courier companies, and IT support) to fulfill your orders.

• Legal authorities if required by law.

4. Cookies

We use cookies to improve site performance, remember your preferences, and analyze traffic.
You can disable cookies in your browser, but some features of our site may not work properly.

5. Your Rights

You can:

• Request to access, update, or delete your personal information.

• Opt out of marketing emails at any time.

To do so, email us at boxbox@xgrid.in.

6. Data Security & Retention

We take reasonable measures to protect your personal data, but no system is 100% secure.
We keep your information only as long as necessary to fulfill orders, comply with laws, or resolve disputes.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

Contact Us
For any questions about this Privacy Policy or your data, email us at: boxbox@xgrid.in