At XGrid, we aim to get your orders to you quickly and safely. Please read our shipping policy before placing an order.

1. Dispatch Time

• Orders are usually dispatched within 1–2 business days after payment confirmation.

• We work to process and ship as fast as possible.

2. Estimated Delivery Time

• Delivery within India generally takes 3–8 business days from the date of dispatch.

• For certain products, especially imported or special-order items, delivery times may be longer. In such cases, the estimated delivery date will be mentioned on the product page.

• Delivery times may also vary based on your location and courier delays beyond our control.

3. Shipping Charges

• Shipping costs are calculated and displayed at checkout based on the weight, size, and delivery location.

• Hot Wheels and other collectible products do not qualify for free shipping offers.

4. Shipping Methods

• We use trusted courier partners to ensure safe and timely delivery.

• The courier service may vary depending on your delivery location and the type of product ordered.

5. Shipping Address

• Please ensure your address is correct and complete during checkout.

• We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

6. Order Cancellation

• Once an order is placed, it cannot be cancelled or modified under any circumstances. Please review your order carefully before completing the purchase.

7. Disclaimer

• All items sold on our website are considered collectibles. Prices include product cost, handling, and packaging charges.

• All sales are final except in cases covered under our Refund & Exchange Policy.

Customer Support
For any shipping-related questions, contact us at boxbox@xgrid.in with your order number.

Thank you for shopping with XGrid!